– If a product is no longer under the warranty duration, or simply does not qualify, we offer a very lenient crash replacement discounted pricing policy to keep you riding.
If you purchased your Stolen product the USA please contact your countries distributor. – If you feel your product is not covered under warranty call us at our USA office to see which options you qualify for under our crash replacement policy (see below). Availability may result in alternative products or colors deemed suitable by Stolen being sent as replacements. – After examination, warrantied products are subject to repair or replacement. – Shipping costs to Stolen are covered by original purchaser, shipping costs back to said customer is covered by Stolen. – Wear & tear, product abuse, and improper use are not covered under warranty. – Complete Bicycles must be assembled by a qualifying bike shop to validate warranty. (Only valid to original purchaser with copy of receipt), lifetime warranty items use same guidelines below. AFTERMARKET PARTS & FRAME WARRANTY: – Warranty is as follows for all hard-goods 6 months from date of purchase on all parts against manufacturing defects and defects in materials, One year from date of purchase on all frames against manufacturing defects and defects in materials.
